Why am I getting an "Invalid Credentials" error when logging in?

Created by Peter Smith, Modified on Thu, 23 Oct at 4:29 PM by Peter Smith

This error usually occurs for one of the following reasons:

  • Incorrect Email Address: You may be trying to log in with an email address that is different from the one you provided during the reverification process. Please ensure you're using the exact email you shared at that time.

  • Expired Registration Code: If you're attempting to log in more than 30 days after acknowledging your registration code, your access may have expired. In this case, you'll need to request a new registration code to proceed.

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