Nobody has answered my call, email, contact us, or social media post and I need answer!

For Phone Calls:

Please make sure you are referencing your user manual, or the rating tag on the back of your product. 

Phone numbers found on the internet may be out of date or incorrect. Our general Galanz customer service

lineis1-800-562-0738.

For Email:

Please make sure you have spelled the email correctly. The best way to reach us by email is at 

customerservice@galanzamericas.com. Emails are responded to during business hours and in the order,

they are received. If you need assistance during the weekends, please contact our general customer service

line at 1-800-562-0738.